Who we are

Our website address is: https://www.timber-frame-suppliers.co.uk. We are Vision Development South Limited of 4a Field Barn Farm, Beenham Hill, Reading, RG7 5LT. We can be contacted on 0118 971 2181 or at info@vision-dsl.com.

What personal data we collect and why we collect it

Contact Forms

We collect the information submitted by you when you make an enquiry and/or sign up to receive our newsletters. This information comprises: your name and email address for newsletter subscriptions. For other enquiries it comprises: your name, email address, phone number post code and other information that you put in the query box along with information contained in any drawings that you attach to the form submission.

For enquiries, this information may be retained for up to 3 years to help us process your enquiry. We may pass this information (with your explicit agreeement) to third parties (whom we have data privacy agreements) only in order to help us answer your enquiry and/or provide you with a quotation. Your information is held on our secure website, secure email server and secure file server. We will delete all information held about you upon your request. If you commit to a contract with us we may hold this information longer in order to maintain our warranty commitments.

If you have subscribed to our newsletter we retain your name and email address for the sole purposes of sending you regular updates. This information will never be used for any other purpose or provided to any third party. You can unsubscribe from our newsletter at any time and/or request that your name and email address are removed from our databases. Your name and email address are held on our secure website and secure email marketing service (for details of the latter see https://www.constantcontact.com/uk/home-page).

Cookies

We will place cookies from Google in your browser for the purposes of analytical tracking of overall website visits. No individually identifiable information is collected or used by Vision Development. For more information on Google tracking cookies see https://support.google.com/analytics/answer/6004245?hl=en.

Linked Websites

Our website has links to other websites. We select these other websites carefully but can make no guarantees about their content or for their respect for privacy.

What rights you have over your data

You can request to see what information we hold about you at any time. You can also request that we delete all information held about you.

Additional Information

How we protect your data

Your data will be held on one or more of the following…

What data breach procedures we have in place

We will inform you in the unlikely event that any of our services suffers a data breach.